Services and Support
The Arad Group’s commitment to its customers does not end with the sale.
We offer a full range of professional services to utilities and water companies to help them plan, implement, manage, support and control their water metering networks, as well as maximize the performance of their water metering management and control systems.
capabilities
Technical support services
The Arad Group offers its customers a range of extended maintenance and technical support services during warranty and post-warranty periods.
The Arad Group’s commitment to customers continues after our products are delivered and installed, providing continuous high-quality assistance at all times to help them operate Arad products safely and efficiently.
With Arad’s maintenance and support services, utilities and water companies can reduce support costs and ease the burden on in-house support personnel.
Professional Training
The Arad Group offers professional customer training services aimed at running water management systems efficiently and exploiting their full potential.
Arad’s analysts, professional trainers and consultants train customer staff to operate the business at peak efficiency. The training services provide the knowledge and skills needed for day-to-day operations. They also ultimately save the customer money by improving the utility’s overall water metering management capabilities.
Arad offers individually tailored training solutions that meet the specific needs of utilities and waterworks companies and get the highest return on their training investment.
consumer service
detection capability
water
alerts
algorithms effectively
(District Metering Area/
Data Metering Zone)
Improving
consumer service
Proactivity - Early detection capability
Reduce nonrevenue
water
Program smart
alerts
Use Arad’s advanced
algorithms effectively
Create DMA/DMZ
(District Metering Area/
Data Metering Zone)
FLEXIBLE SERVICE OPTIONS
Arad’s dedicated team of trained experts and service professionals provides the maintenance and support services that are critical to keeping water management systems running productively and effectively.
Arad’s flexible service level options save time and money by meeting the specific business and budget needs of each customer.