Customer care

Arad Group has two innovative applications that allow consumers to receive full information regarding their own water consumption through the Web and their cell phones.

Digital App


The first application is the world’s first smartphone app, which allows consumers to track their water consumption wherever they are. The app, which is available in iOS and Android versions, offers detailed consumption graphs, real-time leak alerts and consumption forecasts.

In addition Arad has revealed a new Web application which can be integrated into the utility’s Web site or a dedicated customer portal. The application sends alerts and predictions for improved water conservation. The system features full transparency, consumption forecasts, leak and “away from home” alerts, a smart messaging system with customer support, and SMS and email notifications.