Customer care becomes top priority for water utilities

American water utilities are mainly concerned with issues relating to customer care, according to a new report published by consulting company Black & Veatch. The report, entitled Strategic Directions: U.S. Water Report, said that senior managers in utilities of all …
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Water metering takes center stage in utilities green investments

The vast majority (69.4%) of future green projects planned by American drinking water utilities will include water metering, according to a report released by the U.S. Environmental Protection Agency (EPA). According to the report, utilities have invested $4.79 billion in projects that …
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