In May 2015 we conducted an in-depth interview with KWSP’s CEO Rivka Harisson.
She talked about the background that led to the implementation of an AMI infrastructure in the city of Kfar Saba, Israel and how if affected leak detection, customer satisfaction and water theft.
“Any water utility that places a high value on customer satisfaction must ensure that it chooses an AMI vendor that provides savings and other benefits to end-users and take note that it may not be the lowest bidder”
Rivka Harisson (CEO, Kfar Saba Water Company)